Chico | California | United States
Title: UX Designer
Reports To: Manager of User Experience
Location: Chico, CA, Atlanta, GA or Remote
Employment Type: Full Time
Start Date: ASAP
We're seeking full-time UX Designers to add to our team. As a UX Designer, you will be an advocate for the customer by conducting, sharing and utilizing qualitative and quantitative user research. You use this research to create new solutions and improve on existing ones--testing and validating along the way. Working alongside our talented UI Designers, you will provide research and prototypes to help translate the needs of the customers. As a contributing member of a thematic product team, you will collaborate with a product manager, UI designer, developers, QA, and stakeholders to solve Build.com’s customer needs.
As the UX Designer, you will have an understanding of our various personas, analytical skills, in-depth awareness of the problems our users are facing and an ability to create innovative, user-friendly solutions. Utilizing your knowledge, you will make the user experience intuitive so that attracts and retains customers. You will simplify home improvement for our users across your thematic area on all devices--Responsive Web and Mobile App. As much as we love unicorns, we don’t expect you to be a combined expert in UX, UI, and Product Management. What we do expect is that you understand how all three are fundamentally crucial to the overall success of our product teams.
What are you going to do:
Get to know your users – conduct user testing, send surveys, read feedback, have phone conversations and/or meet in person
Pull, understand & use data – use web analytics, review session recordings and send surveys
Create & test prototypes and conduct A/B and multivariate tests
Collaborate on a cross-functional team with a Product Manager, UI Designer, Developers, QA and Stakeholders
Advocate for the user – share your research with your product team and beyond so that the company can benefit from what you have discovered
Using your research, design innovative solutions to user problems
Fill your sketchbook with user flows and concepts
Work with Figma to create wireframes, prototypes & high fidelity mockups
Lead your product team and others in customers’ psychology
Increase efficiency by creating clear personas through user research and data
Find innovative ways to solve UX problems of usability, findability, etc.
Communicate designs and prototypes to UI Designers and Developers
Stay up-to-date with industry trends
What are you going to bring to the table:
3-5 years of professional UX Design experience is required.
Strong portfolio to show off and talk through your stellar prototypes, wireframes and research process
Experience with Figma and/or Sketch
Must have experience conducting interviews, user-testing, focus groups and creating surveys
Analytical mind with great business acumen and a problem-solving aptitude
Strong UI skills
Have an understanding of development processes and limitations
Ability to find opportunity through listening to users and parsing through data
Ability to present your research, prototypes and design ideas to various stakeholders
Ability to solve problems creatively and effectively
Up-to-date on the latest UX trends, techniques, technologies
Understanding of HTML, CSS, Github experience
Experience with AB testing
Experience designing for responsive web and mobile apps.
Experience in eCommerce or home improvement a plus
Ability to work well with a wide range of disciplines and personalities
Must be extremely self-motivated, entrepreneurial, and innovative. Must be able to maintain a high degree of flexibility, adapt quickly to changing business requirements
Must enjoy a team-based, collaborative-culture where open communication, prudent risk-taking and idea generation from all levels are encouraged and rewarded
What do we bring to the table:
Competitive Compensation Packages
Great 401(k), PTO and benefits package which includes Medical, Dental, Life and Vision
Amazing work environment that makes you want to be at work everyday
Team building and company wide events throughout the year (sometimes too many to count)
Incredible employee discounts on Build.com products
Internal Training programs suited to what you are wanting to develop in
A wide variety of local discounts plus all of Ferguson Inc. employee perks
*Pre-employment drug and background screening required
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
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