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UX Designer

Chico, California, United States

UX Designer

Chico | California | United States

Job Description:

Title: UX Designer

Department: Technology

Reports To: Manager of User Experience

Location: Chico, CA, Atlanta, GA or Remote 

Employment Type: Full Time

Start Date: ASAP

The position:

We're seeking full-time UX Designers to add to our team. As a UX Designer, you will be an advocate for the customer by conducting, sharing and utilizing qualitative and quantitative user research. You use this research to create new solutions and improve on existing ones--testing and validating along the way. Working alongside our talented UI Designers, you will provide research and prototypes to help translate the needs of the customers. As a contributing member of a thematic product team, you will collaborate with a product manager, UI designer, developers, QA, and stakeholders to solve’s customer needs. 

As the UX Designer, you will have an understanding of our various personas, analytical skills, in-depth awareness of the problems our users are facing and an ability to create innovative, user-friendly solutions. Utilizing your knowledge, you will make the user experience intuitive so that attracts and retains customers. You will simplify home improvement for our users across your thematic area on all devices--Responsive Web and Mobile App. As much as we love unicorns, we don’t expect you to be a combined expert in UX, UI, and Product Management. What we do expect is that you understand how all three are fundamentally crucial to the overall success of our product teams.   

What are you going to do:

  • Get to know your users – conduct user testing, send surveys, read feedback, have phone conversations and/or meet in person 

  • Pull, understand & use data – use web analytics, review session recordings and send surveys

  • Create & test prototypes and conduct A/B and multivariate tests

  • Collaborate on a cross-functional team with a Product Manager, UI Designer, Developers, QA and Stakeholders

  • Advocate for the user – share your research with your product team and beyond so that the company can benefit from what you have discovered 

  • Using your research, design innovative solutions to user problems

  • Fill your sketchbook with user flows and concepts

  • Work with Figma to create wireframes, prototypes & high fidelity mockups

  • Lead your product team and others in customers’ psychology

  • Increase efficiency by creating clear personas through user research and data

  • Find innovative ways to solve UX problems of usability, findability, etc.

  • Communicate designs and prototypes to UI Designers and Developers

  • Stay up-to-date with industry trends

What are you going to bring to the table:

  • 3-5 years of professional UX Design experience is required.

  • Strong portfolio to show off and talk through your stellar prototypes, wireframes and research process

  • Experience with Figma and/or Sketch 

  • Must have experience conducting interviews, user-testing, focus groups and creating surveys 

  • Analytical mind with great business acumen and a problem-solving aptitude

  • Strong UI skills

  • Have an understanding of development processes and limitations

  • Ability to find opportunity through listening to users and parsing through data

  • Ability to present your research, prototypes and design ideas to various stakeholders 

  • Ability to solve problems creatively and effectively

  • Up-to-date on the latest UX trends, techniques, technologies

  • Understanding of HTML, CSS, Github experience

  • JavaScript, Node.js, and ReactJS experience a plus

  • Experience with AB testing 

  • Experience designing for responsive web and mobile apps.

  • Experience in eCommerce or home improvement a plus

  • Ability to work well with a wide range of disciplines and personalities

  • Must be extremely self-motivated, entrepreneurial, and innovative. Must be able to maintain a high degree of flexibility, adapt quickly to changing business requirements

  • Must enjoy a team-based, collaborative-culture where open communication, prudent risk-taking and idea generation from all levels are encouraged and rewarded

What do we bring to the table:

  • Competitive Compensation Packages

  • Great 401(k), PTO and benefits package which includes Medical, Dental, Life and Vision

  • Amazing work environment that makes you want to be at work everyday

  • Team building and company wide events throughout the year (sometimes too many to count)

  • Incredible employee discounts on products

  • Internal Training programs suited to what you are wanting to develop in

  • A wide variety of local discounts plus all of Ferguson Inc. employee perks

*Pre-employment drug and background screening required


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

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